Cancellation Policy

Cancellations less than 24hrs in advance will be subject to a 50% charge.

Cancellations less than 12hrs in advance will be subject to a 100% charge.

Reembolso completo aplicará únicamente en caso de que el proveedor cancele o se muestre un comprobante médico de una condición de salud que impidiera llevarse a cabo el tour pactado.

Full refund will NOT proceed when:

  • Not arriving at the agreed time or place to start the tour or taking transportation for it.
  • All changes and modifications will be subject to the availability and authorization of the service provider.
  • Some tours and activities are not subject to cancellation or modification.